Privacy policy

Privacy Policy

Last updated: September 14, 2026

At Inki ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Information you provide

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Payment information (processed securely by our payment providers—we do not store your card details)

  • Customer support communications

Information collected automatically

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Products viewed

  • Time spent on pages

  • Referral source

  • Cookies and similar technologies

This helps us improve your shopping experience and understand how our website is being used.

 

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver your purchases

  • Send order confirmations and shipping updates

  • Respond to customer support requests

  • Improve our website and products

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send marketing emails and promotions (only where permitted, and you may unsubscribe at any time)

 

 

3. Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your debit or credit card information.

 

 

4. Shopify

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services.

Your data may be stored through Shopify's secure data storage, databases, and general Shopify application. Shopify processes personal information in accordance with its own Privacy Policy.

 

 

5. Cookies

We use cookies and similar technologies to:

  • Remember your shopping cart

  • Keep you signed in (where applicable)

  • Understand website traffic

  • Improve website performance

  • Measure marketing effectiveness

You can manage or disable cookies through your browser settings, although some website features may not function properly.

 

 

6. Sharing Your Information

We only share your information when necessary to operate our business.

This may include:

  • Shopify

  • Payment processors

  • Shipping and logistics partners

  • Email service providers

  • Analytics providers

  • Marketing platforms

  • Government authorities where required by law

We do not sell your personal information.

 

 

7. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Maintain business records

  • Meet legal and tax obligations

  • Resolve disputes

When your information is no longer required, we securely delete or anonymize it where reasonably practicable.

 

 

8. Your Rights

Depending on applicable laws, including the Digital Personal Data Protection Act, 2023 (India), you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for marketing communications

  • Raise concerns about how your data is handled

To exercise these rights, please contact us using the details below.

 

 

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

 

 

10. Security

We take reasonable administrative, technical, and organizational measures to protect your personal information.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

 

 

11. International Transfers

If you place an order from outside India, your information may be processed in countries where our service providers operate. Where required, appropriate safeguards will be used to protect your information.

 

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices.

The updated version will always be posted on this page with the revised "Last updated" date.

 

 

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Inki Goods LLP

Email: hi@inkigoa.com

Website: https://www.inkigoa.com

Business Address:

Office No.206, Second Floor, S2 Nova Cidade Commercial, Alto-porvorim, Tiswadi, North Goa, Goa, India, 403521