Shipping Policy

Last Updated: Sptember 14, 2026

At Inki, every order is carefully printed, packed, and quality-checked before it leaves our studio. We take the time to ensure your order reaches you safely while working to dispatch it as quickly as possible.

1. Order Processing

Orders are typically processed and dispatched within 3-7 business days after your order is confirmed.

During product launches, sales, festive seasons, or periods of high order volumes, processing may take a little longer. If this happens, we'll do our best to keep you informed.

Orders are processed on business days (Monday–Friday), excluding public holidays.

2. Delivery Timelines

Estimated delivery timelines after dispatch are:

• Metro cities: 2–5 business days

• Other locations across India: 3–7 business days

These are estimates and may vary depending on your location and courier operations.

Shipping Partners & Delivery

 

• We ship from Goa using trusted courier aggregators like Shipway and Shiprocket.

• Our delivery partners include Bluedart, Delhivery, Ekart, and Xpressbees.

• Once your order is dispatched, you will receive a tracking link and details via email, and/or SMS and WhatsApp. Please ensure you provide the correct phone number and email.

• Delivery timelines typically range from 2 to 8 working days, depending on your location and courier service.

3. Shipping Charges

Shipping charges (if applicable) are calculated at checkout based on your delivery location and order value.

From time to time, we may offer free shipping promotions, which will be communicated on our website.

4. Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation with tracking details via email or SMS.

5. Shipping Address

Please ensure your shipping address and contact details are accurate before placing your order.

If you need to make a change, contact us as soon as possible. We'll do our best to update the details if your order has not yet been dispatched.

Once an order has been shipped, we're unable to change the delivery address.

6. Delivery & Delays

While we work with reliable courier partners, delivery may occasionally be delayed due to circumstances beyond our control, including weather conditions, public holidays, natural disasters, strikes, government restrictions, or courier network delays.

If a delivery cannot be completed because the address is incorrect, the recipient is unavailable, or the shipment is repeatedly refused, the order may be returned to us. In such cases, additional shipping charges may apply to re-dispatch the order.

7. Damaged or Missing Deliveries

If your package appears visibly damaged upon delivery, we recommend taking photographs before opening it.

If any item is damaged or missing, please refer to our Refund & Replacement Policy and contact us within 72 hours of delivery with the required photographs or unboxing video.

8. International Shipping

We may offer international shipping for selected destinations.

Any customs duties, import taxes, or additional charges imposed by the destination country are the responsibility of the customer unless stated otherwise.

9. Contact Us

If you have any questions about your order or shipment, we're happy to help.

Email: hi@inkigoa.com

Please include your order number when contacting us so we can assist you as quickly as possible.